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Official Technical Support Guidelines
#1
This forum exists to provide a section for our software to discuss technical issues. Atlas Industries staff regularly monitors and replies to this forum and will do their best to assist you with your issue.

Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues.
  • Miscellaneous discussions, criticism, or commentary should be posted in the General Discussions section.

When requesting assistance with or discussing an issue, please create your own thread unless a topic for the issue already exists.
  • Do not hijack threads with your new topic. Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored.
  • Please post a subject with a clear summary of your issue. Starting posts with "I need help!" or "Can't run program no matter what" only serves to make your issue harder to resolve.
  • We understand that emotions can run high while dealing with technical issues, but [b]posting in an abusive or disparaging manner will not be tolerated[b], and does not advance our goal of providing assistance to the widest audience of customers in this forum.

We hope that this section can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the Code of Conduct be observed at all times when contributing to discussions.


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